Clouds

I think i have too many clouds in my mind at the moment. Wish there would be a cyclone  that will clear away all the clouds and clear my mind. I need a Dummies Guide for decision making :)

Customer Service or Complicated service

I bet there would have been a moment where you desperately feel that you can slip through the phone and strangle the person who is attending to you. I experience that violent feeling ( I am a NON-violent person FYI) whenever i ring a customer service department. It is really really annoying when they put such a horrible music and let you listen to it forever and ever ( Sometimes i don't mind the waiting but the music..GOSH!)

Recently i did an online transaction to renew my road tax and the ordeal that i had endured to get it approved was tiring. Some problem cropped up, and i had no other option but to CALL them which i dreaded. After trying relentlessly for 3 days i got through, and was put on hold..not to mention about the hideous music..and finally someone attended to me. Whoosh... i was relieved. And before ending the call, the lady asked " is there anything else Miss?" and i nearly said "Please change the music"..nearly.